We have gathered the details of the most frequently asked questions for you, because your time is our priority.

  • How to pay

    To learn more about available payment methods please Click here.

  • flynas fare types & fare classes

    To learn more about flynas fares types and rules please Click here.

  • Baggage

    To learn more about baggage allowance and excess baggage fees please Click here.

  • Special services

    To read more about flynas terms & conditions regarding expectant mothers, travelling with children, infants and special medical needs please Click here.

To view full frequently asked questions page please click here.

If you are a Nasmiles member and need help please click here.

Starting from 23rd March 2020, the working hours for the Call Center will be from 8 am till 12 midnight instead of 24 hours. However we will continue 24/7 with our Live Chat and WhatsApp Services.

Contact flynas

Call Center

Everyday, our friendly team is available to help your from 8am till 12 midnight.

From within KSA


International number


flynas whatsapp

If you have any inquiry regarding our services,

Whatsapp us on:


Customer Service

Serving our customers is more than attending them in the cabin, it starts the instant they select flynas. We strive to exceed your expectations. Our team welcomes your feedback and comments on flynas services. Talk to us in case:

  • Something went wrong with your booking
  • Something went wrong in your trip
  • flynas website and application
  • technical support
  • Feedback & suggestions

From within KSA


International number



[email protected]

To locate your nearest flynas office please click here.