What are cookies?

Like most websites, flynas websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website with the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We don’t use cookies to collect or record information on your name, address or other contact details. flynas can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?

The cookies stored on your computer or other devices when you access our websites are designed by:

• flynas, or on behalf of and subsidiaries of flynas, and are necessary to let you make purchases on our website;
• third parties who participate with us in marketing programmes; and
• third parties who broadcast web banner advertisements on behalf of flynas.

What are cookies used for?

flynas uses cookies on the website for the following purposes:

Technical

Cookies are used for technical reasons to enable the efficient working of the website to:

• balance website traffic to ensure our customers receive a consistent and reliable service
• limit traffic to key parts of the website in order to maintain performance levels
• store your acceptance of the Privacy Policy, cookies policy and website terms and conditions, without which access is not granted to our website

Ease of Use

Cookies are used to enhance the ease of use of our website for customers. For example, to:

• remember your language and country of choice and presenting relevant content
• keep track of customers’ loyalty number when you have logged in
• remember your selected departure airport when booking a flight

Tracking

Cookies are used to gather statistics on how visitors use our site, to:

• gather feedback on customer satisfaction through our website survey
• gain insight into how visitors use the website so that we can make improvements to its usability

Marketing

Cookies are used to enable us to present appropriate messages to you, to:

• allow our website to serve up different versions of a page for marketing purposes
• control invitations on the website for instant credit card offers
• allow third parties to display appropriate advertising and to track its effectiveness
• display messages which offer a selection of products based on what you're viewing on the website, which are presented to you by our agency when you visit other selected websites.

You can choose to opt out of this type of advertising permanently by choosing the unsubscribe option in the marketing communication we send by email.

In addition, if you are a Loyalty Member you can change your marketing preferences at any time in your online account.

Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Internet Explor4r:

1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla Firefox:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”
2. Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you won’t be able to complete a purchase on our sites.