Special Services

Whether you are an expectant mother or you have children who need to fly unaccompanied, you will find all of the necessary information here. Also there is information for those who have special medical needs or need wheelchair access.

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Expectant Mothers


flynas accepts expectant mothers for travel (without a doctor’s certificate) if your pregnancy is up to 32 weeks (inclusive). Between 33 weeks to 35 weeks of pregnancy you must provide a valid doctor’s certificate or MEDIF (Medical Information Form) at check-in. Your doctor’s certificate or MEDIF must be dated no less than 7 days before the date of your departure, it must state the number of weeks of pregnancy and confirm that the expectant mother is ‘fit to fly’. Certificates from registered midwives will not be accepted.

At 36 weeks of pregnancy you will not be accepted to travel.

flynas does not accept any liability for any complications or medical events associated with your pregnancy arising from travel on our aircraft. This is also applicable in the instance that a pregnant passenger fails to inform flynas that she is pregnant.

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Travelling with Infants


If you are travelling with an infant*, only one infant is allowed to be seated on the lap of an adult. Children aged 2 years and above must occupy their own flynas seat and must pay the applicable fare. Infants aged 6-months-old to 2-years-old may occupy a certified car-type safety seat, which can be affixed to the aircraft seat.
Please be advised that we do not provide special food for infants and our crew will not heat your own food. Also please note that infants younger than 8-days-old will not be accepted for travel on flynas.

*An infant is deemed to be between the ages of 8-days-old to below 2-years-old.

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Travelling with Children

  flynas offers discounted fares for children aged 2 to 12 years old (inclusive) at the time of travelling. A discount of up to 50 percent on all domestic fares (minimum fare of SR50) and up to 25 percent on all international fares will be offered from the base fare of any fare class as booked by the accompanying adult. Taxes and fees, if applicable, must be paid. You can book our child fares through all flynas sales channels, including flynas.com, the flynas Call Centre, retail sales offices or your local travel agent. Verification of your child’s age (passport, identification card or birth certificate) is required upon check in, failing which, a fare difference will be charged accordingly. flynas standard fare terms and conditions of carriage apply.
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Unaccompanied Minors

  Children below 12-years-old and travelling alone will not be accepted for travel. The minor can however travel on flynas if a person 18-years-old or over accompanies them and takes responsibility for them as their parent, legal guardian or companion.
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Young Customers Travelling Alone

  flynas permits children aged 12-years-old and above to travel unaccompanied. Please note we are unable to offer any additional services for Young Customers and flynas does not accept any responsibility outside of our Standard Terms and Conditions of Carriage. As such, the parent or guardian is advised to remain at the airport until the flight departs.
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Special Medical Needs

  If you, or someone on your booking, are a Customer with special needs, you will require prior approval from us at flynas at the time of your booking. You will also need a valid doctor’s certificate stating the nature of your illness and declaring you ‘fit to fly’ on your specified dates of travel. If you need the presence of a Care Assistant they will also be required to make a booking through the Contact Centre on the same flynas flight at the relevant tariff.
Customers with special needs must book their flight via the flynas Call Centre at least 24 hours in advance of the intended travel date. We will try our best to accommodate such requests, however, flynas reserves the right to decline such Customers should appropriate medical assistance or documentation, as stated above, be unavailable.

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Wheelchair Access

  If you, or any Customer on your booking, require a wheelchair from the check-in area to the aircraft, you must make your booking via the Call Centre at least 24 hours prior to the intended date of travel. Please be sure to request this service before you confirm your booking. If your itinerary does not include this request we may refuse to accept you for travel.
Some airports outside of Saudi Arabia may charge an additional fee for wheelchair access and you must pay this, in full. Folding wheelchairs will be carried free of charge and in addition to the normal free Baggage Allowance. Please note that non-folding and/or electrical wheelchairs will not be accepted for carriage.
Please note that to ensure the safety of all Customers we do restrict the number of Customers who require a wheelchair on each flight.

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