how we price
nas air offers a range of fares on all of our routes. We always advertise the lowest available fare on each route. There are a limited number of seats at the advertised price, and they may not be available on every flight on the route, or may have sold out on the flight you selected. Once the lowest priced seats have been sold, the price increases in small increments until all the seats on the flight sell out.
This simply means lowest priced seats are based on availability; the sooner you confirm and pay for your preferred seats, the better your chances are of securing low fares.
We meet industry requirements to advertise prices excluding taxes and charges. However, to aid our guests who book online via our website, our booking process displays applicable taxes and charges (if any). Alternatively, you may contact our Guest Service Team at Contact Center for details.
internet fare
Why nas air offers lower prices for guests who book online?
All online one way fares are less than one way phone fares. This means whenever you conduct an online booking rather than a phone booking with us, you’ll enjoy savings on every one way fare booked over the internet.
At the end of the day, it costs us more to sell fares through our Guest Service Team / Contact Center (these are fixed costs) as compared with online / internet sales; we think it fair that the cost of telephone bookings be covered by guests who choose to book using internet as an alternative. Therefore, we pass on the savings to guests who confirm and pay for bookings online. In fact, we strongly encourage internet bookings – it’s a mutual win for both you and us!
One of nas air’s guiding lights is to serve our guests with affordable air travel for many years to come. To deliver this promise, our fare structure must reflect the cost structure. Wherever possible, we strive to pass on the savings; you are our priority.
Seize this opportunity – get the best fare deals in this region, save valuable time and money, and just book online! It’s so easy!
Fee Schedule
Description |
Applicability |
Applicable Charges |
| Flight Bookings via Contact Center |
- Flight bookings via nas Contact Center are subject to a service fee. Bookings via the Internet are free of charge.
- The Contact Center service fee applies to new bookings only, flight changes and name changes are not subject to the Contact Center service fee. All other charges (flight change, name change, etc.) still apply.
- The Contact Center service fee does not apply to bookings in the highest fare class (Y-class). Mixed bookings with flight segments in Y-class as well as in other fare classes are also not subject to the Contact Center service fee.
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- A Contact Center booking fee of SAR 10 per booking will be applied.
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| Flight Change |
- Allowed up to 48 hours before the original scheduled flight departure subject to availability and payment of difference in the then applicable fare.
- Less than 48 hours prior to the originally booked flight departure time flight changes are not allowed.
- If the new booking is in a lower fare class than the original booking, the difference will not be refunded.
- If the new booking is in a higher fare class than the original booking, the fare difference must be paid immediately upon changes made.
- Route changes are not allowed.
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- A flight change fee of SAR 50 as well as a probable fare difference per passenger per flight sector will be imposed payable immediately upon changes made.
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| Name Change |
- Allowed up to 6 hours before the original scheduled flight departure (Passenger is allowed to substitute a passenger named in the confirmed booking with another passenger).
- Certain fare classes do not allow change of passenger name. Kindly refer to specific Terms & Conditions before finalizing the booking.
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- A name change fee of SAR 50 per passenger per flight sector will be levied.
- The original passenger’s as well as the substituted passenger’s identities are required for authentication.
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| Flight Cancellation |
- Allowed up to 48 hours before the original scheduled flight departure.
- All bookings are strictly non-refundable. Provided the original booking is cancelled 48 hours before the flight departure amount owned by nas air will be converted into a credit shell after the deduction of cancellation fee.
- Passengers who no-show their flight will forfeit the fare paid.
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A cancellation fee of SAR 100 per passenger per flight sector will be applied. Credit shells can be used by one of the original passengers within a period of 3 months from the date of cancellation.
- Flight cancellations have to be done via nas Contact Center at 9200 01234 or at our nas air airport/ town sales offices.
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| Credit Shell |
- Prerequisite to use a Credit shell (e.g. resulted from cancelled bookings) is that at least one of the original passengers is part of the new booking.
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| Infant Fares |
- Applicable to infants from 8 days to 24 months of age.
- Infants below 8 days will not be permitted to travel on board of nas air.
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- A Fee of SAR 40 per infant per flight sector will be applied.
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| Unaccompanied Minors |
- nas air designates children from age 5 - 12 as unaccompanied minors when traveling without a parent, guardian, or companion of at least 15 years of age.
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- A fee of SAR 70 per child per flight sector will be applied to provide special services/ handling..
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| Baggage Allowance |
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| Unchecked Hand Luggage |
- One piece per passenger is allowed in the cabin.
- Any excess has to be checked in as checked baggage and will be subject to excess baggage regulations.
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- Max. weight 7 kg and max. size 56 cm x 36 cm x 23 cm
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| Excess Baggage Charges |
- Domestic baggage charges are applicable to all domestic flights.
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- A fee of SAR 10 per kg will be applied.
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| Golf set and other sports equipment |
- Chargeable on all domestic flights if they are in excess of the free baggage allowance.
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- A fee of SAR 10 per kg will be applied.
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| Justified Delay, Damage or Loss to Checked Baggage |
- Handling agent / nas representative needs to be notified via written report immediately upon arrival at the airport The airline’s liability is limited and the settlement of any claim is based upon weight and not value.
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- Claims will be settled at a rate of SAR 35 per kg and limited up to a maximum of 20 kg per passenger.
- If the checked baggage is less than 20 kg, settlement will be done based on the actual weight.
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| Flight arrangements with other airlines |
- nas air is not responsible for any individual connecting flight arrangements with other airlines or missed flights of other airlines.
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| Visa Requirements |
- Passengers need to make sure that they fulfill the necessary visa requirements before booking a flight with nas air.
- nas air will not process refund claims in case of missing visas.
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Last updated: 02/09/07
