Business Class Customers may check-in up to two (2) pieces of Hold Baggage with maximum dimensions of 81cm H, 119cm W, 119cm D and weighting no more than 25kg each, If you wish to check-in additional items and/or weight these will be accepted subject to space availability and the payment of Excess Baggage fees.
Economy Customers may check-in 1 bag of maximum dimensions 81cm x 119cm x 119, weighing no more than 20kg. If you wish to check-in an additional bag you can save up to 50% by paying for your Excess Baggage in advance of travel, simply click here to add to your flight booking or call our contact centre on 9200 01234
Please note that for safety reasons we are unable to accept any items of Hold Baggage over 32kg in weight.
You must present your Hold Baggage at the check-in counter when you arrive at the airport for your flight, please ensure all items have are tagged for identification.
When you check-in your Hold Baggage we will give you a “Baggage Identification Tag” for each piece, this is your receipt which you must keep until you collect your baggage at your destination.